Privacy Policy

1. Introduction

MESO Pty Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. What We Collect

We may collect the following personal data:

• Full name
• Email address and phone number
• Shipping and billing addresses
• Payment details (processed securely via third-party gateways)
• Purchase history
• IP address and browser/device information
• Any other information voluntarily provided by you
  
  

3. How We Collect It

We collect your information when you:

• Browse or make purchases on our website (www.mesowa.com.au)
• Create an account
• Subscribe to newsletters
• Contact us for support or inquiries
  
  

4. Use of Information

We use your information to:

• Process and deliver orders
• Communicate with you about your order or support inquiry
• Send updates, promotions, and marketing (only if opted-in)
• Improve our website and customer experience
• Comply with applicable legal obligations
  
  

5. Disclosure

We may disclose your personal information to:

• Third-party service providers (e.g., Australia Post, payment processors)
• Legal or regulatory authorities, if required
• Others only with your consent
  
  

6. Security

We take reasonable steps to ensure your personal information is protected from unauthorized access or misuse.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].

8. Changes

We may revise this policy at any time. The updated version will be available on our website.

9. Contact

For questions about this policy, email [email protected].